Guides
How to Outsource to Pakistan: A Practical Step-by-Step Guide
Outsourcing to Pakistan can cut employment costs by up to 70%, but only if you set the engagement up correctly. Here's the process we use with every new client.
Step 1: Define the role, not just the task list
The most common outsourcing mistake is describing tasks instead of a role. Before you search for talent, write down what success looks like in 90 days, which tools the person needs to use, and which decisions they're allowed to make without approval.
Step 2: Choose the right contract model
Not every engagement should look the same. A short back-office project needs a different structure than a permanent hire. Match the contract to the commitment: fixed, flexible, short-term or long-term.
- Fixed Contract — you form the team, we manage resourcing
- Flexible Contract — a time-bound engagement that scales with demand
- Short-Term Contract — back-office support for a defined project
- Long-Term Contract — a permanent offshore department
Step 3: Shortlist, test and interview
Candidates should be tested against your actual tools and scenarios, not generic aptitude tests. This is also where you'll clarify working hours overlap and communication expectations.
Step 4: Onboard with infrastructure already in place
A serious offshore partner sets your new hire up in a managed office with IT infrastructure, security and support — not a spare laptop at home. This is what separates agency staffing from ad-hoc remote hiring.
Step 5: Manage through one account manager, not a ticket queue
Ongoing performance, replacements and scaling should run through a single dedicated account manager who knows your business — not a rotating support inbox.